Privacy Policy

• Contact information: name, phone number, email address, and service or delivery address provided when you request a quote or book a rental
• Rental details: dates, location, unit types and counts, and the nature of your event or project
• Payment information: billing details processed through secure third-party payment processors; we do not store full card numbers
• Communication records: call recordings and transcripts from our phone line and automated assistant, text message history, and voicemails related to your service
• Website data: IP address, browser type, pages visited, referring campaign, and form submissions, collected via cookies and analytics tools

• Provide quotes, schedule deliveries, service, and pickups
• Communicate about your rental, including confirmations and reminders
• Send invoices, payment links, and payment confirmations
• Respond to inquiries submitted through our website or by phone
• Send occasional promotional offers and seasonal reminders (by text only if you separately opted in to offers; you may opt out at any time)
• Improve our website and understand how customers find us
• Comply with applicable laws

When you provide your phone number to A Royal Flush — through our website, by phone, or in person — and agree to receive messages, you consent to receive text messages and phone calls from us about your quote and service, including messages and calls made using an autodialer or AI-generated voice and calls answered by an automated assistant. Promotional offers and seasonal reminders are sent only if you separately opt in to them: the optional, unchecked “Also text me promotional offers” box on our quote form.

Communications may include:

• Quotes and quote follow-ups
• Delivery, service, and pickup confirmations and reminders
• Invoices, payment links, and payment confirmations
• Seasonal service reminders and offers (for example, septic pump-out reminders or event re-booking), only if you separately opted in to offers

Consent is not required as a condition of purchasing any service.

Message frequency varies. Message and data rates may apply depending on your carrier and plan.

To opt out of text messages at any time, reply STOP to any message. You will receive one confirmation message and no further messages will be sent. Reply HELP for help, or contact us at (405) 422-2077 or aroyalflush2010@yahoo.com.

Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon, and most major US carriers. Carriers are not liable for delayed or undelivered messages.

Mobile opt-in data and consent will not be shared with any third parties or affiliates for their marketing purposes.

We do not sell or rent your personal information. We share it only with service providers who help us operate — telephony and text messaging, payment processing, scheduling, website hosting, and marketing tools — under confidentiality obligations; when required by law; or as part of a business transfer.

Our website uses cookies and similar technologies to remember how you found us (for example, an ad campaign), improve your experience, and analyze traffic, including tools such as Google Ads. You can control cookies through your browser settings.

We use reasonable safeguards — encrypted transmission, secure storage, and restricted access — to protect your information. No method of transmission or storage is 100% secure.

We keep your information as long as needed to provide service and maintain business records. Customer order and billing records are typically retained for at least five years. You may request deletion subject to legal retention requirements.

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time by replying STOP or contacting us.

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

We may update this policy from time to time. Changes are posted here with a new effective date.